Out-of-court dispute resolution

 On this page, you will find information about out-of-court dispute resolution between the Seller and the Buyer. If a consumer dispute arises that cannot be resolved directly with the Seller, the Buyer has the right to contact the relevant out-of-court dispute resolution body in accordance with applicable law. 

Česká obchodní inspekce 

Ústřední inspektorát – oddělení ADR 
Gorazdova 1969/24 
120 00 Praha 2
CZECH REPUBLIC 
e-mail: adr@coi.cz
web: adr.coi.cz